SourceAudio.com provides a music search, licensing, and distribution platform (the "Platform") which hosts branded websites ("Branded Sites") for client companies ("Clients") who make them available to end users (the "User" or "you"). The Platform is owned and operated by SourceAudio Holdings LLC ("SourceAudio", the "Company", "we", or "us"). Under applicable law, SourceAudio is the "data controller" of personal data collected through the Platform. We have created this privacy policy in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for the Platform.
If you do not wish to provide this information, you will not be able to create an account, log in, or use many Platform features. Some Branded Sites allow access without logging in and you may access those, according to the settings enabled by the Client who created that Branded Site.
The Company is based in the United States. No matter where you are located, you consent to the processing and transferring of your information in and to the U.S. and other countries. The laws of the U.S. and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.
By using the Platform and providing us with your Personal Information, you are granting SourceAudio your consent to use your Personal Information in the following ways, which are necessary for the operation of the Platform.
If you encounter a problem using the Platform and you reach out to us for assistance, we may use your contact information you previously entered to find more information about the issue and help address it.
If the Platform generates an error while you're using it, we may log your name, email, or IP address to help us diagnose and fix the problem. In some rare cases, we may reach out to you once the error has been resolved. No one outside of SourceAudio employees has access to these logs.
We may also reach out preemptively to notify you of important events, such as site downtime, security issues, and new features or services we add.
We will never sell or share your contact information with third parties for marketing or any other purposes not explicitly outlined in this Policy.
SourceAudio.com is a technology platform that other companies ("Clients") use so when you're on a Branded Site, you're typically on a site we are hosting for a third party. When you access that Branded Site and provide it your personal information, the Client who set up the Branded Site has access to that information through the Branded Site's UI, our API, and downloads of user information.
Your information will not be provided to Clients whose Branded Sites you did not proactively join.
Our Clients are not bound by this Policy. If you have questions about how Clients use your information, please reach out to them directly or by clicking the Help link in the upper right after logging in.
Paying for a Branded Site or purchasing a license, a subscription, ISRCs, or SourceAudio File Delivery transfer enters you into a contract with us and/or our Clients. When you do that, some portion of your personal information is retained in perpetuity pursuant to the terms of that contract.
As you use the Platform, we may provide some of your personal information directly to the following companies, whose services we use to provide features for the Platform.
The Platform uses Braintree Payments to store and process credit cards. When you enter a credit card, you are actually providing your information directly to Braintree who will store and use it for processing payments you authorize. The Platform and its Clients do not see or store your credit card information.
Please visit https://www.braintreepayments.com to learn more about how Braintree handles your personal information.
The Platform uses SendGrid to send emails, such as playlist sharing notifications, invoices, etc. When those emails go to you, we provide SendGrid with your email address so they know were to send them and your name as part of the email subject or body, if relevant.
Please visit https://sendgrid.com to learn more about how SendGrid handles your personal information.
SourceAudio uses CreateSend.ie to send large scale event notification emails, as outlined in the "Handling customer service requests" section of this Policy.
Please visit http://www.createsend.ie to learn more about how CreateSend.ie handles your personal information.
The Platform uses Google Analytics to track anonymized statistics about users and technology, which helps us improve the Platform. For example, we might look at trends in how many users use specific web browsers to help us determine which ones to support. We do not use this information to follow individuals but instead look for broader trends.
Clients may have their own Google Analytics tracking enabled on their Branded Site but any data collected is similarly anonymized.
Please visit https://google.com/analytics to learn more about how Google Analytics handles your personal information.
The Platform uses some third party technologies that are hosted and owned by other companies. We do not provide your information to these companies directly but your browser may send them requests while you're on our site and those requests include your IP address.
The Platform is hosted on Amazon Web Services and your requests to us go through their servers and infrastructure.
Please visit https://aws.amazon.com to learn more about how Amazon Web Services handles your personal information.
The Platform allows Clients to use Olark to chat with you, typically to provide real time assistance with using their Branded Site. This feature is not enabled on every site.
Please visit https://www.olark.com to learn more about how Olark handles your personal information.
The Platform uses Font Awesome to generate small icons that appear across the Branded Sites and therefore improve usability.
Please visit https://fontawesome.com to learn more about how Font Awesome handles your personal information.
The Platform uses Google Fonts to deliver the text font used on Branded Sites.
Please visit https://fonts.google.com to learn more about how Google Fonts handles your personal information.
SourceAudio uses cdnjs to speed up delivery of common JavaScript libraries.
Please visit https://cdnjs.com to learn more about how cdnjs handles your personal information.
SourceAudio uses Google Hosted Libraries to speed up delivery of common JavaScript libraries.
Please visit https://developers.google.com/speed/libraries/ to learn more about how Google Hosted Libraries handles your personal information.
SourceAudio reserves the right to disclose any content, records, or electronic communication of any kind (including personal information or private electronic communication transmitted on the Platform): (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate Company; or (iii) to protect the rights or property of Company or its users, sponsors, providers, licensors, or merchants. Company also reserves the right to reject any order or to request additional information from any customer.
The Platform uses cookies for several reasons. You can read more about our cookie usage on our Cookie Policy.
The Platform may only be used or otherwise accessed by persons 18 years of age or older. If we reasonably believe that someone under 18 years of age has provided us with personal information, we will make reasonable efforts to remove such personal information from the Platform.
We generally retain personal data for so long as it may be relevant to the purposes identified herein. To dispose of personal data, we may anonymize it, delete it or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.
We take reasonable steps to protect the information provided to the Platform from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Platform may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any information via the Internet.
You may, at any time, request an export of the Personal Information we have collected about you. The button to submit such a request can be found here or on any Branded Site you've joined by navigating to "Account" section of the "Dashboard". When you submit a request for your Personal Information, SourceAudio will send you a download link within 30 days.
You may, at any time, request to delete your account and all the Personal Information we have collected about you. The button to submit such a request can be found on the "Account & User Info" tab here or on any Branded Site you've joined by navigating to "Account" section of the "Dashboard". Your account is not specific to a Branded Site and using the "Delete My Data" button in any location on the Platform will delete the previously specified information across all Branded Sites and the Platform itself. When you submit a request to delete your Personal Information, SourceAudio will process that request within 30 days and you may cancel your request prior to our processing of it by sending an email to privacy@sourceaudio.com.
You may, at any time, request SourceAudio restrict processing of your Personal Information. However, in order to ensure we do not process your Personal Information any further after receiving such a request, SourceAudio will treat these requests as delete requests, as outlined above, and we will permanently remove your information from our system. The button to submit a delete request can be found here or on any Branded Site you've joined by navigating to "Account" section of the "Dashboard". When you submit a request to delete your Personal Information, SourceAudio will process that request within 30 days and you may cancel your request prior to our processing of it by sending an email to privacy@sourceaudio.com.
If you request to delete your account after requesting an export of your Personal Information, it's possible your information will be deleted before you download the export, in which case there will be nothing to download.
If you would like to make sure that the information we do have about you is accurate, if you wish to change your information in our database, or if you object to your Personal Information being used by SourceAudio, just send an e-mail message explaining the request to: privacy@sourceaudio.com
We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any information. This Privacy Policy was last updated on the date indicated above. Your continued use of the Platform after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
Please feel free to contact us at any time if you have any questions about this Privacy Policy or how SourceAudio handles your Personal Information at privacy@sourceaudio.com